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Caregiver support: the untapped advantage for Star Ratings success

Medicare Advantage (MA) plans are under constant pressure to improve member experience, close care gaps, and deliver measurable quality outcomes. The Star Ratings system, used by CMS to evaluate plan performance, plays a pivotal role in shaping reimbursement, bonus payments, and member enrollment. Every measure matters and every missed opportunity can cost millions. This guide breaks down the caregiving effect on Star Ratings and how MA plans can improve performance by adding caregiving support.